Terms & Conditions
Please read these terms carefully before using our website or purchasing our products
IMPORTANT: All products are sold for research purposes only. Not for human consumption, diagnostic, or therapeutic use. By accessing our website or purchasing our products, you confirm that you are at least 21 years of age and understand the proper handling procedures for research chemicals.
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1. Acceptance of Terms
By accessing and using the Rare-Chems.com website ("Site"), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must not use our Site or purchase our products.
2. Products and Usage
Rare Chems supplies research chemicals for laboratory and research purposes only.
Research Use Only
All products are sold strictly for research purposes in laboratory settings. They are not for human or veterinary consumption, diagnostic use, or therapeutic applications.
Age Restriction
You must be at least 21 years of age to purchase from our website. By placing an order, you confirm that you meet this age requirement.
Legal Compliance
Customers are responsible for ensuring compliance with all local, state, and federal laws regarding the purchase, possession, and use of research chemicals.
3. Ordering Process
All orders are subject to acceptance and availability. We reserve the right to refuse service to anyone at our discretion.
Order Verification: We may require additional verification for certain orders, including requests for identification or documentation of research purposes.
4. Payment Methods
We accept the following payment methods:
- Cryptocurrency: Bitcoin (BTC), Ethereum (ETH), Tether (USDT) - 10% discount applied
- Bank Transfer: Available for EU & US customers
- Alternative Methods: Cash App, Zelle, Apple Pay, Chime, Interac E-transfer, Revolut
Payment Processing: Orders are processed only after payment confirmation. Cryptocurrency payments require blockchain confirmation before processing.
5. Shipping Policy
We ship from two strategic warehouse locations to optimize delivery and minimize customs issues:
- United States Warehouse: Services North and South America
- Netherlands Warehouse: Services Europe, Asia, Africa, and Oceania
Please refer to our Shipping & Delivery page for detailed information on shipping times, methods, and policies.
Customs & Import Regulations: Customers are responsible for understanding and complying with their country's import regulations. We are not liable for packages seized by customs.
6. Returns & Refunds
Due to the nature of research chemicals, we generally do not accept returns. Refunds or reshipments are only offered in specific circumstances:
- Wrong item shipped (must report within 48 hours)
- Product damaged on arrival (photo evidence required)
- Package lost in transit (after carrier investigation)
Please refer to our Return & Refund Policy for complete details.
7. Intellectual Property
All content on this Site, including text, graphics, logos, images, and software, is the property of Rare Chems or its content suppliers and is protected by international copyright laws.
You may not reproduce, distribute, modify, or republish any content from this Site without our prior written permission.
8. Limitation of Liability
Rare Chems shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:
- Your use or inability to use the Site or our products
- Any unauthorized access to or use of our servers and/or personal information
- Any interruption or cessation of transmission to or from our Site
- Any bugs, viruses, or similar that may be transmitted through our Site
- Any errors or omissions in any content or for any loss incurred as a result of using any content
No Warranty: All products are provided "as is" without warranty of any kind. We disclaim all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose.
9. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
We implement security measures to protect your information, but we cannot guarantee absolute security of data transmitted to our Site.
10. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the modified terms.
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions.
Any disputes arising from these terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of the Netherlands.
12. Contact Information
For questions about these Terms and Conditions, please contact us at:
Email: info@rare-chems.com
FINAL ACKNOWLEDGEMENT: By using Rare-Chems.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. You confirm that you are at least 21 years of age and that you will use all products exclusively for research purposes in compliance with all applicable laws.
Last Updated: January 2023