Privacy Policy
Minimal Data Collection
We collect only essential information required for order processing and legal compliance
Secure Storage
All data is encrypted and stored securely with industry-standard protection measures
No Data Selling
We never sell or share your personal data with third parties for marketing purposes
Data We Collect
Personal Information
We collect minimal personal data necessary for order processing and legal compliance:
| Data Type | Purpose | Retention Period |
|---|---|---|
| Name & Contact Information | Order processing and shipping | 7 years for legal compliance |
| Shipping Address | Package delivery and customs | 7 years for legal compliance |
| Email Address | Order updates and support | Until account deletion request |
| Age Verification Data | Legal compliance (21+) | 7 years for legal compliance |
We do not collect sensitive personal data such as government IDs, financial information beyond payment processing, or health-related information. All payment processing is handled through secure third-party providers.
How We Use Your Data
Primary Purposes
Your data is used exclusively for:
- Order processing and fulfillment
- Shipping and delivery coordination
- Customer support and communication
- Age verification and legal compliance
- Service improvement and optimization
- Fraud prevention and security
What We Don't Do
We explicitly do not:
- Sell or rent your personal data to third parties
- Use your data for marketing campaigns
- Share data with advertisers or data brokers
- Use automated decision-making or profiling
Third-Party Data Sharing
Trusted Partners
We share limited data only with essential service providers:
| Service Provider | Data Shared | Purpose |
|---|---|---|
| Shipping Carriers | Name, Address, Contact | Package delivery and tracking |
| Payment Processors | Order details, Contact | Payment verification and processing |
| Email Service Providers | Email address | Order updates and support |
All third-party partners are carefully vetted and required to adhere to strict data protection standards. We ensure they comply with GDPR, CCPA, and other applicable privacy regulations.
Your Rights & Control
Right to Access
Request a copy of all personal data we hold about you
Right to Correction
Update or correct inaccurate personal information
Right to Deletion
Request deletion of your personal data where possible
Right to Object
Object to certain data processing activities
Data Portability
Receive your data in a structured, machine-readable format
Withdraw Consent
Withdraw previously given consent at any time
We respond to all data rights requests within 30 days. Some data may be retained for legal compliance purposes as required by law.
Cookies & Tracking
Cookie Types
We use only essential cookies for website functionality:
- Session Cookies: Maintain your login state and shopping cart
- Security Cookies: Protect against fraud and unauthorized access
- Preference Cookies: Remember your site preferences
- Analytics Cookies: Help us improve website performance (anonymous)
Cookie Control
You can control cookies through your browser settings. However, disabling essential cookies may affect website functionality and your ability to place orders.
Privacy Questions & Data Requests
Contact our Data Protection Officer for privacy-related inquiries or to exercise your data rights
📧 privacy@rare-chems.com