Privacy Policy

At RARE CHEMS, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or place an order with us.

Information We Collect

Personal Information

When you place an order or contact us, we may collect the following personal information:

  • Name
  • Email address
  • Shipping address
  • Payment information (processed securely through third-party payment processors)
  • Order details

Non-Personal Information

We may also collect non-personal information automatically when you visit our website, including:

  • IP address
  • Browser type
  • Operating system
  • Pages visited
  • Time and date of access

How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders.
  • Customer Support: To respond to your inquiries and provide assistance.
  • Communication: To send you order confirmations, tracking information, and updates related to your orders.
  • Improvement of Services: To analyze usage trends and improve our website and services.
  • Compliance: To comply with applicable laws and regulations.

Data Security

We implement a variety of security measures to protect your personal information. This includes using secure servers and encryption technologies during the transmission of sensitive data, such as payment information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
  • Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.

Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to any inaccuracies in your personal information.
  • Request the deletion of your personal information, subject to legal obligations.

To exercise these rights, please contact us at [email protected].

Cookies

Our website may use cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture certain information. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Thank you for choosing RARE CHEMS. Your trust is important to us, and we are committed to protecting your privacy.