Shipping & Delivery
Fast, discreet, and reliable global shipping for research chemicals
Global Shipping
We ship to most countries worldwide from our strategically located warehouses in the US and Netherlands.
Discreet Packaging
All packages are shipped in plain, discreet packaging with no indication of contents on the outside.
Quality Guarantee
Products are vacuum-sealed and packaged with secondary containment to ensure integrity during transit.
Warehouse Locations
United States Warehouse
Our US facility serves customers throughout North and South America with efficient shipping options.
Shipping Partners: USPS, FedEx, UPS
Serves: North America, South America
Netherlands Warehouse
Our EU facility serves customers throughout Europe, Asia, Africa, and Oceania with optimized shipping routes.
Shipping Partners: PostNL, DHL, DPD
Serves: Europe, Asia, Africa, Oceania
Delivery Timeframes
United States
- Standard: 3-5 business days
- Express: 1-2 business days
European Union
- Standard: 3-6 business days
- Express: 1-3 business days
International
- Standard: 7-14 business days (tracked)
- Express: 3-7 business days (tracked)
Note: All delivery timeframes are estimates and may vary based on customs processing, weather conditions, or other factors beyond our control. All international shipments include tracking information.
Order Processing
Order Placement
Place your order through our secure website
Order Processing
We verify and process your order
Packaging
Products are carefully packaged for discreet and secure shipping
Shipping
Order ships from the optimal warehouse for your location
Cut-off Time: Orders placed before 12:00 PM (local warehouse time) ship the same day. Orders after this time ship the next business day.
Packaging Information
We take great care in packaging your orders to ensure both discretion and product integrity:
Discreet Packaging
All packages are shipped in plain, unmarked boxes or envelopes with no external branding or indication of contents.
Secure Sealing
Products are vacuum-sealed to protect against moisture and maintain chemical integrity during transit.
Secondary Containment
All products include secondary protective packaging to prevent leaks and ensure safety.
Labeling: Chemical names do not appear on shipping labels. We use discreet labeling that maintains privacy while ensuring proper delivery.
International Shipping & Customs
We have extensive experience shipping internationally and work to minimize customs-related delays:
- All international shipments include necessary documentation
- Products are labeled appropriately for customs clearance
- We declare contents in accordance with international regulations
- Customers are responsible for any import duties or taxes
Important: Some countries have restrictions on certain research chemicals. It is the customer's responsibility to ensure compliance with local laws and regulations regarding the importation of research chemicals.
IMPORTANT: All products are sold for research purposes only. Not for human consumption, diagnostic, or therapeutic use. By purchasing from our store, you confirm that you are at least 21 years of age and understand the proper handling procedures for research chemicals.